We're sorry to hear that you may have a problem with your recent LUXSALE order. 

Please submit the form below detailing your issue and our Client Service's team will be in touch. 

If you have a question about your order or delivery, please call us now, on 020 8752 8931.

Our dedicated client services team are on hand to help with all your post-purchase enquiries and issues. Email us on and we will aim to reply within 72 hours.


Please include the following details in your email, this will help speed up your request. Include the header 'Client Services' with your email.


First Name

Last Name

Email Address

Phone Number

Sales Order Number

Item Name, Item Code, Item Quantity, Description of Issue


If you have multiple items within your order which you require assistance, please list them all.